Effective Date: October 13, 2026
Welcome to Scott Marine Outboard. We are committed to providing customers with clear product information, professional assistance, and transparent purchasing procedures when buying used outboard motors.
These policies explain how we handle customer enquiries, orders, payments, shipping, returns, warranties, and personal information. Please read them carefully before placing an order.
1. Customer Care Policy
Customer satisfaction is important to us. Our team assists customers with product enquiries, engine specifications, availability, ordering procedures, and delivery arrangements.
Before purchasing an outboard motor, customers are encouraged to verify the engine’s horsepower, model, shaft length, operating hours where available, condition, included accessories, and compatibility with their boat.
For customer support and order enquiries, contact:
Email: info@scottmarineoutboard.eu
Please include the product name or link and your order reference, if applicable, so we can assist you efficiently.
2. Product Information Policy
Scott Marine Outboard offers used outboard motors from established marine engine manufacturers.
Product listings may include information about engine condition, specifications, model year, operating hours, service history, compression readings, and included accessories.
Because our products are used, their condition and specifications may vary. Customers should review the information provided on each product page and request clarification before purchasing if any detail is unclear.
Photographs are provided to help customers identify the products. Customers should confirm any important technical specifications with our sales team before making a purchase.
3. Ordering Policy
Customers may browse available products and submit orders or enquiries through our website.
Order acceptance may depend on product availability, confirmation of specifications, delivery arrangements, and successful payment.
An order enquiry or order submission does not necessarily mean that a purchase contract has been accepted. We will communicate the applicable order confirmation and payment instructions.
Customers should ensure that their contact details and delivery information are accurate before completing an order.
If an item becomes unavailable after an order is placed, we will contact the customer to discuss the available options, including cancellation and any applicable refund.
4. Payment Policy
Available payment methods and payment instructions will be confirmed during the purchasing process.
Customers should verify the total purchase price, delivery charges, payment currency, and any applicable taxes before sending payment.
Payments must be made using the payment method and account details confirmed by Scott Marine Outboard through its authorised sales process.
For security reasons, customers should verify any changes to payment instructions directly with our team before transferring funds.
Orders may be processed for dispatch only after the required payment has been confirmed, unless alternative written terms have been agreed.
Any applicable refund will be processed in accordance with our Returns and Refund Policy and applicable consumer-protection laws.
5. Shipping and Delivery Policy
Delivery arrangements depend on the selected engine, destination, carrier availability, and transport requirements.
Before placing an order, customers should request confirmation of:
- Delivery availability for their destination.
- Shipping and handling charges.
- Estimated dispatch and delivery times.
- Packaging and transport arrangements.
- Any customs duties, import taxes, or additional charges that may apply.
Delivery estimates are provided for guidance and are not guaranteed unless expressly agreed in writing.
Customers should inspect the shipment upon arrival. Any visible transport damage, missing items, or delivery discrepancies should be reported promptly, with photographs and supporting documentation where possible.
Nothing in this policy limits any mandatory rights customers may have concerning delayed delivery, damaged goods, or goods that do not conform to the purchase contract.
6. Returns and Refund Policy
Customers who wish to return an item should contact info@scottmarineoutboard.eu with their order number, product details, and reason for the return.
For eligible consumer purchases made online within the European Union, customers generally have a statutory right to withdraw from the purchase within 14 days of receiving the goods, subject to applicable legal requirements and exceptions.
To exercise this right, customers should notify us clearly within the applicable withdrawal period. The goods should then be returned in accordance with the applicable return instructions.
Unless the law provides otherwise, customers exercising a change-of-mind withdrawal may be responsible for the direct cost of returning the goods, provided they were properly informed of this obligation before purchase.
Refunds will be processed within the applicable legal timeframe. Where legally permitted, we may wait until the goods have been received or evidence of their return has been provided before issuing the refund.
If an item is defective, damaged, incorrectly supplied, or not as described, customers should contact us promptly. The appropriate remedy will be determined under applicable law and the circumstances of the case.
This policy does not remove or restrict any mandatory statutory rights.
7. Warranty Policy
Any commercial warranty offered for an outboard motor will be described in the relevant product listing, warranty document, or written purchase confirmation.
Customers should check the warranty duration, coverage, exclusions, claim procedure, and any servicing requirements before purchasing.
A commercial warranty is separate from any statutory rights that apply to the purchase. Where mandatory consumer protection law provides legal guarantees or other remedies, those rights remain unaffected by this policy.
To submit a warranty enquiry, email info@scottmarineoutboard.eu with the purchase reference, engine details, a description of the issue, and supporting photographs or diagnostic information where available.
8. Privacy and Data Protection Policy
Scott Marine Outboard respects the privacy of its customers and website visitors.
We may collect personal information such as names, email addresses, telephone numbers, billing details, delivery addresses, and order information when customers contact us, submit an enquiry, or purchase a product.
We use this information where necessary to:
- Respond to enquiries and provide customer support.
- Process orders and coordinate delivery.
- Confirm payments and maintain transaction records.
- Handle returns, refunds, and warranty claims.
- Meet applicable legal and accounting obligations.
- Protect our website and prevent fraudulent transactions.
Personal information may be shared with service providers involved in payment processing, shipping, website hosting, or other necessary business operations, as well as authorities where legally required.
We do not sell personal information to third parties.
We retain personal information only for as long as necessary for the purposes described above, subject to applicable legal retention requirements.
Where applicable data-protection law grants you rights to access, correct, delete, or restrict the processing of your personal information, you may submit a request using our contact email.
For privacy-related enquiries, contact info@scottmarineoutboard.eu.
9. Website Security Policy
We take reasonable steps to protect the website and information submitted through it. However, no online platform or electronic transmission can be guaranteed to be completely secure.
Customers should protect their email accounts, use trusted payment methods, and verify payment instructions before completing a transaction.
Never send passwords or unnecessary sensitive financial information through ordinary email.
10. Wholesale Enquiries
We welcome genuine wholesale and business enquiries concerning outboard motors and related purchasing opportunities.
Businesses interested in bulk orders should contact our sales team at info@scottmarineoutboard.eu.
Please provide your company name, business location, products of interest, required quantities, and preferred delivery destination.
Wholesale prices, minimum quantities, product availability, payment conditions, and delivery arrangements will be confirmed individually.
A wholesale enquiry does not constitute an accepted order until the relevant terms have been confirmed.
11. Cookies Policy
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website performance, and improve the user experience.
Where required by applicable law, non-essential cookies and tracking technologies will only be used after the appropriate consent has been obtained.
Visitors may manage cookie preferences through the available website controls or their browser settings. Disabling certain cookies may affect some website features.
12. Changes to These Policies
Scott Marine Outboard may update these policies when necessary to reflect changes in our operations, website features, or applicable legal requirements.
The latest version will be published on this page with its effective date. Changes will not remove rights that customers are entitled to under mandatory applicable law.
13. Contact Information
For questions about these policies, product information, orders, payments, shipping, returns, or warranties, please contact:
Business: Scott Marine Outboard
Email: info@scottmarineoutboard.eu
Website: https://scottmarineoutboard.eu/
Please include sufficient information about your enquiry so that our team can identify the relevant product or transaction and respond appropriately.
Thank you for choosing Scott Marine Outboard.